Shipping Policy

At Chronos 1907, we are committed to processing and shipping your orders as quickly as possible, while providing reliable tracking to ensure secure delivery.

1. Processing and Assembly Time

Orders placed on our website, chronos-1907.com, require assembly time depending on the availability of components and the level of customization:

• Standard Models: Assembly time is 2 to 5 business days.
• Fully Customized Watches: Assembly time can take up to 10 business days.

Once your order has been assembled and processed, you will receive a confirmation email with a tracking number to monitor your shipment.

2. Delivery Times

Delivery times vary depending on the destination. Below are the estimated shipping times:

• United States: Estimated delivery time is 10 to 12 business days.
• Canada and Mexico: Estimated delivery time is 12 to 15 business days.
• Worldwide (Other Countries): Estimated delivery time is 12 to 20 business days, depending on the region.

These delivery times are estimates and may be subject to delays caused by logistical issues or unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated based on the destination and the weight of the package. These costs will be clearly displayed at checkout before you confirm your order.

4. Shipping Carriers

We work with trusted carriers to ensure fast and secure delivery of your orders. Depending on the destination, the carrier may vary to ensure the best shipping experience. Our primary partners include:

• DHL
• FedEx
• UPS
• USPS
• Other regional couriers based on destination requirements.

The choice of the carrier depends on the destination and service type, ensuring a reliable and efficient delivery experience.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. This number allows you to track your shipment in real time through the carrier's website.

If you experience any issues with tracking, please contact us at contact@chronos-1907.com for assistance.

6. Delivery Zones

Chronos 1907 delivers worldwide, with a particular focus on the United States. For other countries, shipping options will be displayed during checkout.

We recommend that international customers verify shipping availability for their region by reviewing the "Shipping" section at checkout or by contacting our customer service team.

7. Customs Fees and International Taxes

For orders shipped outside the United States, additional customs duties or taxes may be applied by local authorities.

• These fees are the responsibility of the customer.
• Customs fees and taxes are not included in the purchase price or shipping costs displayed at checkout.

We encourage you to review your local customs policies before placing your order to avoid unexpected charges.

8. Delivery Issues

If you do not receive your order within the estimated delivery time or encounter any problems with your shipment, please contact our customer service team at contact@chronos-1907.com.

We will investigate the issue and work to resolve it as quickly and efficiently as possible. Possible issues may include:

• Lost or delayed packages
• Damaged items upon delivery
• Incorrect tracking information

In such cases, we will communicate directly with the carrier to provide a resolution.

9. Important Notes

• All orders are shipped securely, and we take great care to ensure that they arrive in perfect condition.
• Delivery times may vary during peak shopping periods or due to unforeseen events (e.g., extreme weather, customs delays).
• Chronos 1907 is not responsible for delays caused by the shipping carrier, customs clearance, or incorrect shipping addresses provided by the customer.