Terms of service

These Terms and Conditions of Sale apply to all orders placed on the website chronos-1907.com, owned and operated by Meridian Venture Limited.

1. Company Information

• Company Name: Meridian Venture Limited
• Registration Number: 78407004
• Store Name: Chronos 1907
• Email: contact@chronos-1907.com
• Phone: +1 201-464-9302
• Registered Address: Unit B6, 12th Floor, Wing Wah Building, No. 677 King's Road, Quarry Bay, Hong Kong.
• Website: www.chronos-1907.com
• Business Hours: Monday to Friday, 9am to 6pm.
• Response Time: We aim to respond to all emails within 24 hours during business days.

2. Products Offered

Chronos 1907 specializes in high-quality watch boxes and watch winders designed to store, protect, and maintain your timepieces. Each product is crafted with precision and attention to detail to meet the highest standards of functionality and aesthetics.

3. Pricing

• All prices displayed on chronos-1907.com are in U.S. dollars (USD) and include any applicable taxes.
• Shipping fees are not included in the displayed prices and will be calculated during the checkout process based on the destination and the selected carrier.

4. Payment Terms

We accept the following payment methods:

• PayPal
• Apple Pay
• Credit/Debit Cards (Visa, Mastercard, American Express)

Payment is required at the time of order placement. All transactions are secured using industry-standard SSL encryption to ensure the safety of your data.

5. Shipping and Delivery

• Processing Time: Orders are processed within 1 to 2 business days after payment confirmation.
• Delivery Times:
  • United States: Estimated delivery time is 10 to 12 business days.
  • Worldwide: Delivery times vary between 12 and 20 business days, depending on the region.
• Shipping Costs: Shipping fees are calculated based on the destination and the weight of the package and are displayed at checkout.
• Carriers: We partner with trusted carriers such as DHL, FedEx, and UPS to ensure safe and timely delivery.
• Once your order is shipped, you will receive an email containing your tracking number to monitor the status of your shipment.

6. Return and Refund Policy

You may return your product within 30 days of receiving it, provided it is in new, unused condition, with the original packaging intact. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. For full details, please refer to our Return and Refund Policy.

7. Warranty

We offer a 2-year limited warranty on our products, which covers defects in materials and workmanship. This warranty does not apply to:

• Normal wear and tear.
• Damage caused by improper use or accidents.
• Modifications or repairs not authorized by Chronos 1907.

If a defect covered under this warranty is identified within the specified period, we will repair or replace the product at no additional cost to you.

8. Intellectual Property

All content on chronos-1907.com, including but not limited to text, images, logos, designs, and product descriptions, is the exclusive property of Meridian Venture Limited and is protected by intellectual property laws. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.

9. Personal Data

We collect and process your personal data in accordance with applicable data protection laws. Your data is used exclusively to process your orders and improve your customer experience. For more details, please refer to our Privacy Policy.

10. Limitation of Liability

Chronos 1907 is not responsible for:

• Damages resulting from improper use of our products.
• Delivery delays caused by circumstances beyond our control, such as strikes, natural disasters, or customs clearance delays.

11. Governing Law

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes arising in relation to these terms will be subject to the exclusive jurisdiction of the courts in Hong Kong.

12. Modifications

Chronos 1907 reserves the right to amend these Terms and Conditions at any time. Updates will be posted on this page, and we encourage customers to review them regularly.